Administration
Jane Rouse, RN, MS, CCM, CRC, CDMS, LPC - President
As one of the founders of Southern Rehab Network, Jane focuses on corporate development.
With more than 30 years as a rehabilitation professional, Jane has broad experience implementing strategic plans that guide organizational direction. Specializing in insurance, risk management, and rehabilitation services, she works with companies for provision of case management, worker’s compensation, and insurance claims.
Southern Rehab Network is a team of professionals providing medical/vocational restoration and managed care through a variety of services. Helping employers, insurance providers, and families access information and resources, Southern Rehab works with experts to provide the most precise and appropriate solution to solve client needs.
Licenses and Certifications
- Registered Nurse in the State of North Carolina
- Certified Case Manager
- Certified Rehabilitation Counselor
- Certified Disability Management Specialist
- Licensed Professional Counselor
Education
- Masters of Science in Rehabilitation Counseling, East Carolina University
- Bachelor of Science in Nursing, East Carolina University
Stephen R. Ratliff - Vice President
Stephen joined Southern Rehabilitation Network in December of 2018, bringing over 30 years of health care operations and business development experience to the organization.
During his career, he has provided respiratory care services for patients in the hospital and home setting; worked in hospital system business development, marketing, and sales; negotiated medical practice acquisitions, and developed, marketed, and managed hospital-based occupational medicine programs; marketed and managed a regional medical case management and vocational rehabilitation firm, serving workers’ compensation carriers and self-insureds.
As Vice President, Stephen is responsible for the oversight of operations of the company including finance, human resources, marketing, and quality improvement.
Education
- Bachelor of Health Science Program, Medical University of South Carolina
- Associate of Health Science, Respiratory Therapy, Trident Technical College
- Business Administration, Baptist College at Charleston
Solvakia Lemon - Office Manager
Solvakia joined Southern Rehab in November 2014.
Previously, served as a claims specialist determining validity and compensability of workers’ compensation claims.
Location
Solvakia works in the Raleigh home office.
Cyndi Reaves - Billing Manager
Cyndi has been with Southern Rehab since 1991.
She has previous billing experience in a hospital/medical setting. She maintains attendance at area workshops regarding computer and billing technology to enhance her expertise.
Location
She works out of the main office in Raleigh, N.C.
Dawne Terry - Executive Secretary
Dawne has been with Southern Rehab since 2003.
She has 30 years of experience in administrative assistance with additional expertise in customer service, computer data entry and Time Matters data system.
Location
Dawn works out of the main office in Raleigh, N.C.
Joy Donaldson - Human Resource Specialist
Joy joined Southern Rehab in 2018 and has over 13 years of HR experience.
Education
- Bachelor of Science in HealthCare Administration, Columbia Union College
- Master of Business Administration, Webster University
Location
Joy works out of the main office in Raleigh, N.C.
Mary Pisani, M.Ed. - Supervisory Assistant
Mary has been with Southern Rehab since 2007.
She has 30+ years of experience in the rehab field, having worked as a certified vocational case manager and as a case manager in a rehab hospital. She has done private counseling and worked with the mentally ill.
Education
- M.Ed. degree in Counseling from Florida Atlantic University
- BA in Psychology, Florida State University
Location
Mary works out of the main office in Raleigh, N.C.
Terri Williams - Administrative Assistant
Terri joined Southern Rehab in 2016.
Location
Terri works in the Raleigh home office.
Lynn Norris, BS - Director of Marketing
Lynn has been with Southern Rehab since 1998.
She has many years of experience in acquisition and service marketing, as well as account and sales management. She has expertise in public relations, customer service and product promotion.
Education
- Bachelor of Science in Marketing/Merchandising from Mars Hill College in Mars Hill, N.C.
Service Area
- Central and Western North Carolina; National marketing
Contact
Phone: 704-614-2121
Click here to email Lynn.
Lee Lyon, RN, M.Ed., CCM - Account Representative Central and Eastern North Carolina
Lee has been with Southern Rehab since November 2005.
Lee understand the needs of insurance adjusters having served as both a rehabilitation nurse and account representative for more than 10 years. She has expertise in orthopaedics, mental health and traumatic brain injury.
Licenses and Certifications
- Registered nurse in the state of North Carolina
- Certified Case Manager
Education
- Nursing degree from Sandhills Community College in Pinehurst, N.C.
- Bachelors of Science in Therapeutic Recreation, University of Georgia in Athens, GA
- Masters in Education in Rehabilitation Counseling from University of Georgia in Athens, GA
Contact
Phone: 919-630-5579
Click here to email Lee.
Dawn Thomas, RN, BSN, MBA, CCM - Account Representative South Carolina
Dawn joined Southern Rehab in November, 2014.
With a Master’s degree in business administration, Dawn understands the needs of insurance adjusters. She also brings expertise in cardiac, neurological and medical/surgical rehabilitation, having served as an RN.
Licenses and Certifications
- Registered nurse in the state of South Carolina
Education
- Bachelors of Science in Nursing from Medical University of South Carolina
- Masters in Business Administration – George Washington University
Contact
Phone: 843-480-3505
Click here to email Dawn.
Karen Boston, RN, MBA, CCM - Director of Education / Senior Clinical Consultant
Karen rejoined the Southern Rehab Network Team in July 2018. She served as a Medical Case Manager with Southern Rehab from 2009 – 2015.
Karen has more than 20 years of experience as a nursing professional with experience in case management, workers compensation, legal nurse consulting, and nursing education. Her case management expertise consists of catastrophic, spinal cord, and brain injuries as well as multiple trauma. Most recently, Karen was an Investigator with the North Carolina Board of Nursing.
Karen oversees and instructs a large part of our Continuing Education Program – Southern Soup (Southern Rehab’s Own Unique Presentations). Karen is proficient in medical record reviews and medical cost projections.
Licenses and Certification
- Registered nurse in the state of North Carolina
- Certified Case Manager
Education
- Bachelor of Science in Nursing, University of North Carolina at Greensboro – Greensboro, NC
- Master of Business Administration, University of North Carolina – Greensboro, NC
Karen Smith, RN, BSN, COHN-S - Clinical Consultant
Karen joined Southern Rehabilitation Network in January 2019.
Karen brings over 35 years of experience as a nursing professional to the organization in the areas of case management, legal nurse consulting, Occupational Health and Safety, Workers Compensation, and injury management. Most recently, Karen served as Nurse Consultant for the North Carolina Industrial Commission.
As Clinical Consultant, Karen is responsible for working with the Medical Supervisors and Case Management Team to provide clinical oversight of the case management function.
Licenses and Certification
- Registered nurse in the state of North Carolina
- Certified Occupational Health Nurse – Specialist (COHN-S)
Education
- Bachelor of Science in Nursing – University of North Carolina, Chapel Hill, NC